Privacy Policy
Introduction
This privacy policy outlines how we at Seeker Solutions Inc. manage your personal information and safeguard your privacy. Please read this privacy policy before using this website, any of our products and/or services, or submitting any personal information. By using this website or any of our products and/or services, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review this privacy policy on an ongoing basis to make sure that you understand how any personal information you provide to us will be used.
What is “Personal Information?”
Personal Information is any information that identifies you, or by which your identity could be deduced.
Collection of Personal Information
If you wish to obtain any of our products and/or services, we will collect information about you when you enquire about or request any of these. The type of information we will collect will vary based on the products and/or services you have inquired about or requested, and may include information such as your name, home address, telephone number, email address, and any other information that is required for the delivery of our products and/or services to you. The personal information you provide is only used in connection with the delivery of our products and/or services, unless you give us permission to use it in another manner.
We are responsible for the personal information we collect, use, maintain and disclose. To ensure this accountability, we have developed this privacy policy, and trained our employees about our policies and practices.
Consent
Consent for the collection, use, and/or disclosure of your personal information may be obtained orally or in writing and may be expressly given or implied. In determining how we obtain your consent, we will take into account the sensitivity of the personal information about you that we are collecting, using and/or disclosing.
When we use your personal information to provide our products and/or services to you, including for billing purposes, and when we use your personal information to include you in any direct marketing activities, we will assume that you have consented to such use unless you specifically advise otherwise. If you tell us that you no longer wish to receive information about our products and/or services, or about new developments, we will not send you any further material. We do not disclose your personal information to any third party to enable them to market their products and/or services without first obtaining express consent from you.
Minors
We do not knowingly collect or solicit personal information from anyone under the age of 13. If you are under 13, please do not send any information about yourself to us, including your name, address, telephone number, or email address. In the event that we learn that we have collected personal information from a minor under the age of 13, we will delete that information as quickly as possible. If you believe that we might have any information from or about a minor under the age of 13, please contact our privacy officer at info@seekersol.ca. We recommend that minors over the age of 13 and under the age of 18 ask their parents for permission before sending any information about themselves to anyone over the internet.
Disclosure of Personal Information
Under certain circumstance, we may disclose your personal information. Such instances could include:
- when we are required or authorized by law to do so;
- when you have consented to the disclosure;
- where it is necessary to establish or collect fees;
- if we engage a third party to provide administrative services (like computer back up services or archival file storage); and
- where the information is already publicly known.
Updating Your Personal Information
If, during the course or your dealings with us, any of your information changes, please inform us so that we can make any necessary changes.
Cookies and Clear Gifs
Cookies are pieces of data assigned by our web server and stored on your computer’s hard drive for later retrieval. This helps us recognize you the next time you visit our website. We will not use cookies to record information that will enable anyone to contact you by telephone, email, or regular mail. We may also use clear gifs. Clear gifs are used to tag the pages you visit on our website to help us improve the design and content of our website. All of this information is considered confidential and is only available for our use. On our website, like most other commercial websites, we may monitor traffic patterns, website usage and related website information in order to optimize our web service. We may provide aggregated information to third parties, but these statistics do not include any identifiable personal information.
Commitment to Data Security
We take all commercially reasonable precautions to ensure that your personal information is kept safe from loss, unauthorized access, modification or disclosure. We operate secure data networks protected by industry standard firewall and password protection systems. Our security and privacy policies are periodically reviewed and enhanced, and only authorized individuals have access to the information provided by our customers.
Obtaining Access to Your Personal Information
You may ask for access to any personal information we hold about you. If possible, we will provide you with this information within 30 days of your request. Summary information is available on request. More detailed requests that require archival or other retrieval costs may be subject to our normal professional and disbursement fees.
Correcting Errors
If we hold information about you that it is not accurate, complete and up-to-date, we will take commercially reasonable steps to correct it.
Denial of Access to Personal Information
Your rights to access your personal information are not absolute. We may deny access when:
- denial of access is required or authorized by law;
- information relates to existing or anticipated legal proceeding against you; and
- when granting you access would have an unreasonable effect on other peoples’ privacy.
If we deny your request for access to, or refuse a request to correct information, we will explain why.
Length of Retention of Personal Information
We keep your personal information as long as is reasonably necessary for us to complete our dealings with you, or as may be required by law, whichever is longer.
Sale of Business
If the ownership of all or substantially all of Seeker Solutions Inc. were to change, your personal information may be transferred to the new owner. In any such transfer of information, your user information would remain subject to the promises made in any pre-existing privacy policy.
Links
This website may contain links to third party websites. Seeker Solutions Inc. is not responsible for the privacy policies and/or practices on other websites. When linking to another website, a user should read the privacy policy stated on that website.
Terms of Use
If you choose to use this website, or any of our products and/or services, your use and any dispute over privacy in connection with the foregoing is subject to this privacy policy and our Terms of Use, including limitations on damages and the application of and attornment to the laws of the Province of British Columbia, Canada.
Questions or Comments
If you have any questions or comments about this privacy policy, you should first contact our privacy officer at privacy@seekersol.ca.
You may also contact us by mail at: 2311 – 4464 Markham St, Victoria BC, Canada V8Z 7X8.
If you are located in British Columbia, you may also contact the Office of the Information and Privacy Commissioner of British Columbia at P.O. Box 9038, Stn. Prov. Gov’t., Victoria, British Columbia, V8W 9A4, tel. (250) 387-5629, fax (250) 387-1696.
